Table 1 – Patient retrieval strategies for patients with no registry of SVR and the success of each strategy
Total | Phone calls | SMS | |||
|---|---|---|---|---|---|
Number of contact attempts | 21,013 | 18,949 | 1368 | 361 | 335 |
Effective contact attempts | 3559 | 3470 | 26 | 39 | 24 |
Callback rates (%) | 17% | 18% | 2% | 11% | 7% |
Contact feedback | 1818 | 1758 | 26 | 17 | 24 |
Dead or transplanted | 234 | 228 | 4 | 2 | 0 |
Accepted appointment | 940 | 890 | 19 | 7 | 24 |
Treated elsewhere | 454 | 450 | 3 | 1 | 0 |
Undergoing evaluation or treatment | 106 | 106 | 0 | 0 | 0 |
Not willing to be contacted | 84 | 84 | 0 | 7 | 0 |