Table 6 Shows the clients’ satisfaction category for each satisfaction item on the IPC practiced at Debre Tabor comprehensive specialized hospital in 2022
S.No | Satisfaction item | Satisfaction category (N = 423) | |
|---|---|---|---|
Satisfied (%) | Dissatisfied (%) | ||
1 | How satisfied are you with the cleanliness of hospital surroundings? | 404(95.51) | 19(4.49) |
2 | How satisfied are you with the cleanliness of hospital premises? | 405(95.74) | 18(4.26) |
3 | How satisfied are you with the cleanliness of the waiting room area? | 399(94.33) | 24(5.67) |
4 | How satisfied are you with the cleanliness of the corridors? | 404(95.51) | 19(4.49) |
5 | How satisfied are you with the cleanliness of toilets? | 243(57.45) | 180(42.55) |
6 | How satisfied are you with the cleanliness of bathrooms? | 393(92.91) | 30(7.09) |
7 | How satisfied are you with the cleanliness of the beds? | 404(95.51) | 19(4.49) |
8 | How satisfied are you with the cleanliness of the linen? | 352(83.22) | 71(16.78) |
9 | How satisfied are you with the cleanliness of your pyjamas? | 351(82.98) | 72(17.02) |
10 | How pleased are you with the cleanliness of the staff gown? | 414(97.87) | 9(2.13) |
11 | How satisfied are you with hygiene of the staff? | 414(97.87) | 9(2.13) |
12 | How satisfied are you with the cleanliness of materials available at the hospital? | 410(96.93) | 13(3.07) |
13 | How satisfied are you with the cleanliness of the diet provided by the hospital? | 402(95.04) | 21(4.96) |
14 | How satisfied are you with the information provided regarding waste segregation, the norms of the ward, and infection prevention provided by the staff? | 346(81.80) | 77(18.20) |